Hey Bloomers,
We’ve found that our first set of tutorials was an incredible tool for answering any questions you have about the Bear’s Blooms sign-up process. So, in this blog post, we walk you through tutorials for managing different settings in your account. We hope that these brief videos bring a box of flowers to your doorstep!
HOW TO ADD AN ADDRESS
In this tutorial we show you how to add another, or multiple, address(es) to your account. Say you want a bouquet at home AND at your office… well, now it’s possible with a few easy steps!
HOW TO CHANGE YOUR CREDIT CARD
Did you get a new credit card or would like to change your credit card on file? Follow along with this video to see how to easily add, or change, a new credit card in your account.
HOW TO CHANGE YOUR PASSWORD
Feel like changing your password? It’s so easy to do and only takes a few simple steps! Watch as we walk you through the process.
HOW TO CHECK YOUR CREDIT BALANCE
Did you receive a Bear’s Blooms ‘Gift Code’ from a friend? Or a ‘Coupon Code’ from one of our markets? In this video, we show you how to check your account balance to see if there is any remaining credit.
HOW TO FIND YOUR REFER-A-FRIEND CODE
With our Bear’s Blooms ‘refer-a-friend’ code, your friends can sign-up using this code and get you TWO bouquets at 50% off! Who wouldn’t want that? In this video, we show you exactly where this code is in your account.
HOW TO RESET YOUR PASSWORD
Did you forget your password? In this tutorial, we show you exactly how to reset your password with our emailed link. Don’t forget that this email can end up in your junk folder so check there along with your primary inbox for the link.
HOW TO SUSPEND YOUR ACCOUNT
Heading out of town for a few weeks? You are able to suspend your account to ensure that you won’t be charged or sent any flowers. Follow along to learn how to suspend your account.
HOW TO MANAGE YOUR DELIVERY SCHEDULE
We know that our flowers last for an incredibly long time, so we understand if you would prefer to have biweekly deliveries. In this tutorial, we show you have to manage the frequency of deliveries (weekly, biweekly, and monthly) and the number of boxes you receive.
Thanks for watching!
The Bear’s Blooms Team